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Versa Lite won't turn on

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‎06-20-2020 03:48 - last edited on ‎06-20-2020 06:36 by Fitbit Moderator

‎06-20-2020 03:48 - last edited on ‎06-20-2020 06:36 by Fitbit Moderator

I reset my Versa Lite about 15 mins ago and it has no life in it. The screen won't come on and I've held the button down and nothing's happened. I have also tried to charge it but it still will not turn back on. I just can't seem to get it to turn back on again.... Any ideas?

 

Moderator Edit: Clarified subject

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‎06-20-2020 06:39 - edited ‎06-11-2024 09:51

‎06-20-2020 06:39 - edited ‎06-11-2024 09:51

Hi there @Cribbskey27, welcome to the Community Forums. Thanks for the details provided about your Versa Lite's screen behavior and for taking the time to restart and charge it prior to posting here. 

I've seen that you contacted our Support Team just right after sending your post and it seems that they solved your issue with the screen. 

We hope to have you back very soon! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-20-2020 06:39 - edited ‎06-11-2024 09:51

‎06-20-2020 06:39 - edited ‎06-11-2024 09:51

Hi there @Cribbskey27, welcome to the Community Forums. Thanks for the details provided about your Versa Lite's screen behavior and for taking the time to restart and charge it prior to posting here. 

I've seen that you contacted our Support Team just right after sending your post and it seems that they solved your issue with the screen. 

We hope to have you back very soon! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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