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Versa Lite won't update or sync

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‎01-01-2021 04:20 - last edited on ‎01-04-2021 16:06 by

‎01-01-2021 04:20 - last edited on ‎01-04-2021 16:06 by

I am trying to update my tracker as its not syncing with my phone can someone please help with this as I am missing important messages while I have to keep my phone on silent 

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

‎01-01-2021 08:34

‎01-01-2021 08:34

Hi @Loumass,

 

Try clearing the cache on your phone and then logging out and back in on the app, that usually helps me.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎01-01-2021 09:25

In response to DramaQueenDiva

‎01-01-2021 09:25

I have tried this but it hasn't worked

Sent from Yahoo Mail on Android
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‎01-04-2021 16:13

In response to Loumass

‎01-04-2021 16:13

Hi @Loumass, it's nice to see you again in our Community Forums. It's great to see you around, @DramaQueenDiva. 

 

@DramaQueenDiva Thank you for your support!

 

@Loumass Thanks for the details shared in your post and for already trying to solve the issue. I recommend following the troubleshooting instructions from this help article in order to update your watch: Why can't I update my Fitbit device? For tips to resolve the syncing issue, see Why won't my Fitbit device sync?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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