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Versa Lite won't update the time

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‎04-28-2023 01:22 - last edited on ‎04-28-2023 05:59 by Fitbit Moderator

‎04-28-2023 01:22 - last edited on ‎04-28-2023 05:59 by Fitbit Moderator

About a week ago my Versa Lite died, after charging the time is way off. Let it die again and recharged and resented, but time won't reset.

 

 

Moderator Edit: Clarified subject

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‎04-28-2023 06:02 - edited ‎06-16-2023 05:38

‎04-28-2023 06:02 - edited ‎06-16-2023 05:38

Hi there, @Luckeygirl_777. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

Keep in mind that your Versa Lite may show an incorrect time if it hasn't synced or it has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

To see when was the last time your Versa Lite synced or check if it's still paired to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-28-2023 06:02 - edited ‎06-16-2023 05:38

‎04-28-2023 06:02 - edited ‎06-16-2023 05:38

Hi there, @Luckeygirl_777. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. 

Keep in mind that your Versa Lite may show an incorrect time if it hasn't synced or it has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

To see when was the last time your Versa Lite synced or check if it's still paired to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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