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Versa Lite won't update

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‎05-16-2020 05:59 - last edited on ‎06-23-2020 15:35 by Fitbit Moderator

‎05-16-2020 05:59 - last edited on ‎06-23-2020 15:35 by Fitbit Moderator

My Versa Lite won't update and it gives the message bonding failed.  What does that mean and why can't I get it to update?

 

 

Moderator Edit: Clarified subject

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‎06-23-2020 15:38

‎06-23-2020 15:38

Hi there @KatLar, welcome to the Community Forums. Thanks for the details provided in your post about the difficulties you're having to update your Versa Lite. 

 

I've seen that you contacted our Support Team after posting here and saw they helped you to get back on track.

 

Please don't hesitate to let us know if there's anything else we may do for you. 

Maria | Community Moderator, Fitbit


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