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Versa Lite won't update

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‎05-22-2022 23:18 - last edited on ‎05-23-2022 05:23 by Fitbit Moderator

‎05-22-2022 23:18 - last edited on ‎05-23-2022 05:23 by Fitbit Moderator

My versa lite has been syncing and updating for 12 hours and only gone 3/4 of the way, how do I make it go quicker? 
When I move my phone away it disconnects but I have to go to work 

 

Moderator Edit: Clarified subject

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‎05-23-2022 05:34 - edited ‎11-14-2023 11:08

‎05-23-2022 05:34 - edited ‎11-14-2023 11:08

Hi there, @EKMO1012. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still have any questions or concerns regarding the outcome of your case, please feel free to contact our team back. 

I've moved your post to the Other Versa Smartwatches board for organization purposes.

Have a great day! 

Maria | Community Moderator, Fitbit


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