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Versa Lite wont turn on

ANSWERED
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‎06-13-2019 17:47

‎06-13-2019 17:47

Hi

So my Versa Lite was fine yesterday and this morning it wouldn't turn on. I tried to reset it but on the the Fitbit logo appears then it goes black. Samething happens when I put it to charge. Any suggestions??

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Accepted Solutions

‎06-16-2019 09:07

In response to NellyG

‎06-16-2019 09:07

Nice to see that you're digging into the Forums @Sandee_, let me give you a warm welcome to our Community. Thanks for the help @NellyG.

 

Thanks for reaching out the Fitbit Forums and for all the steps that you tried to help your Fitbit Versa Lite. I noticed that our team already has your case under their wings and provided you with a resolution. Please let me know if you need anything else. 

 

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

View best answer in original post

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2 REPLIES 2

‎06-16-2019 00:45

‎06-16-2019 00:45

Hi @Sandee_ I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-16-2019 09:07

In response to NellyG

‎06-16-2019 09:07

Nice to see that you're digging into the Forums @Sandee_, let me give you a warm welcome to our Community. Thanks for the help @NellyG.

 

Thanks for reaching out the Fitbit Forums and for all the steps that you tried to help your Fitbit Versa Lite. I noticed that our team already has your case under their wings and provided you with a resolution. Please let me know if you need anything else. 

 

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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