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Versa Lite wrong time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-26-2021 01:43 - last edited on ‎06-26-2021 06:09 by Fitbit Moderator

‎06-26-2021 01:43 - last edited on ‎06-26-2021 06:09 by Fitbit Moderator

My versa light is now 2 .1/2 hrs slow.

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎06-26-2021 06:08

‎06-26-2021 06:08

@stoney123 Welcome to our Fitbit Community. Regarding the wrong time issue that your Versa Lite has experienced, I'd like you to restart it as described in this help article. After this, sync your watch and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎06-26-2021 07:01 - last edited on ‎06-28-2021 04:07 by Fitbit Moderator

In response to JuanJoFitbit

‎06-26-2021 07:01 - last edited on ‎06-28-2021 04:07 by Fitbit Moderator

Mine is doing this too and I have reset and re synced a few times now it won’t pair with my iPhone.

 

 

Moderator edit: format

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0 Votes

‎06-26-2021 12:25

In response to Jodski

‎06-26-2021 12:25

Snap! I've done all the reset advice from the forum n can't pair watch now to anything and was an hour before this morning but now 10mins...it won't pair let alone sync and tried on my iPhone 11,2 tablets & a laptop..frustrating!.

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‎06-28-2021 04:07

In response to Trayh13

‎06-28-2021 04:07

@Trayh13  @Jodski Thank you guys for joining us in this thread and our Fitbit Community. Thank you also for trying to get the wrong time issue that your Fitbit device has experienced.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you both around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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