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Versa Malfunction

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‎08-01-2018 15:42

‎08-01-2018 15:42

My Versa screen is black but its charging but nothing is showing after it stop being blurry. Can I get a replace Fitbit Versa

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‎08-01-2018 16:35

‎08-01-2018 16:35

@Keliad86, I would contact customer support and let them know what kind of problems your experiencing. If your watch is under warranty they will help you with replacement.

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‎08-01-2018 16:47

In response to Aclobos

‎08-01-2018 16:47

Thanks
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‎08-09-2018 15:07

‎08-09-2018 15:07

Mine did the same thing and I talk to customer service at the beginning of july. they had me send mine back to them for a replacement. I sent it out the 9th of July and I still haven't received my replacement I can't believe it is taking this long. If you get to send it back don't be in a hurry for a replacement. Yesterday the finely sent an email saying they received it and needed my information to send the replacement.

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‎11-02-2018 08:01

‎11-02-2018 08:01

My versa stopped working it had lines and then by morning would not turn on. I tried charging it but nothing.

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