help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Screen Popped Out

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-30-2020 06:12

‎08-30-2020 06:12

Hi, my Versa screen popped out last night. I’ve had my watch since November 2018. My bf gave it to me as a gift. I don’t remember where I kept the box or if I still have it. Where can I go to have it repaired? Please advice. 

Best Answer
Labels:
1 REPLY 1

‎08-30-2020 06:28

‎08-30-2020 06:28

I've seen quite a few posts reporting this problem and, unfortunately, it doesn't seem to be repairable. If you are still within warranty though you should be eligible for a replacement. I recommend contacting customer support via contact.fitbit.com They can check your warranty status and advise on your options.

Best Answer
0 Votes