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Versa Screen not working

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‎01-08-2020 14:55

‎01-08-2020 14:55

HI, 

My versa screen is black all the time, the lights on the back work occasionally and it vibrates for a notification every now and then but nothing comes up on the screen at all, not even the fitbit logo when I've tried troubleshooting and restarting it. Nothing has worked that i have researched.  

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‎01-08-2020 15:42

‎01-08-2020 15:42

Hi @Maddi.P , if your Versa is still under warranty, contact Customer Support. Regards kuzibri

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‎01-08-2020 16:05

In response to SunsetRunner

‎01-08-2020 16:05

It is not longer under warranty

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‎01-08-2020 16:10

In response to Maddi.P

‎01-08-2020 16:10

Hi dear Moderator Team, since I cannot seem to flag this post, I approach you is this way: can someone of you be of help for this user? Regards kuzibri

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