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Versa-Steps changed, calorie count doesn't seem right

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‎08-17-2021 06:49 - last edited on ‎09-13-2021 17:59 by Fitbit Moderator

‎08-17-2021 06:49 - last edited on ‎09-13-2021 17:59 by Fitbit Moderator

I started using my firbit versa yesterday after about a year break.  The fit bit itself seemed to count my steps accurately.  I ended up at just over 12,000 steps for the day.  With that activity level my calories used to be about 2300-2400 range.  Last night before I went to bed it had me at 1793 calories I believe, which seems incredibly low.  This morning when I woke up,  my app was showing only 8,000 steps for yesterday and it was showing today already had 8,000 steps.  What's going on with this thing? 

 

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Moderator edit: updated subject for clarity

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‎09-13-2021 17:58

‎09-13-2021 17:58

Welcome to the Fitbit Community, @JLynn83.

 

Thank you for the information provided.

 

Do you remember going to bed after midnight? 

 

I would recommend restarting your Fitbit Versa by following these steps.

 

In addition, please make sure to have the latest version of the Fitbit app (3.46 iOS or Android). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".

 

For information about how your calories burned are calculated, please visit this site.

 

If you have any question, please let us know.

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