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Versa and Ionic feedback

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‎08-16-2019 12:56 - last edited on ‎08-20-2019 05:56 by Fitbit Moderator

‎08-16-2019 12:56 - last edited on ‎08-20-2019 05:56 by Fitbit Moderator

Sent my Ionic back to customer relations yesterday for a full refund which should arrive in a few weeks.  Tried to order the Versa from Amazon - they said it would take a week to get here.  Ordered it from Best Buy this morning at 4 AM and received notice an hour later it's ready to pickup.  Now have the Versa on my wrist and all synched up.  I like the band and the watch is certainly lightweight!!.  Don't really need the GPS so this will be a dandy watch.  My problem with the Ionic was with the band breaking my wrist out in a rash - will wait to see how this one does - it IS a different strap than the other one.  If the rash comes back I'll contemplate getting a cloth / velcro strap.

 

Cheers,

Mark

 

 

Moderator edit: updated subject for clarity

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‎08-20-2019 05:56

‎08-20-2019 05:56

@SunsetRunner it's great to see you in our Fitbit Community! By the way, I'm sorry for the late response. However, I appreciate your feedback and comments regarding your Fitbit Ionic.

 

Please don't hesitate to get back if you see something unusual with your replacement unit and I'll be happy to assist you.

 

In the meantime, visit this page since provides good care tips for your Fitbit Versa.

 

See you around! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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