Versa and One

[SunsetRunner]

I recently purchased the versa. I also have a One which I wear attached to my clothing on work days. It appears as I cannot switch back and forth between these two easily. When trying to sync on my phone it interferes. When I only sync at work, the app updates with all my steps, but my versa does not recognize the steps taken during the day. Is there any fix to this? Or do I just need to keep pairing and unpairing each day?

[Rich_Laue]

Sorry @SunsetRunner on having problems followed you.

- When switching trackers ideally the user will want to sync both trackers and this is the only way to transfer the data between the two devices

- The user will not want to wear both trackers at one

- Failure to sync both trackers during the same sync cycle your steps will not agree between the Trackers.

- This should not be an overall problem since the time of the step is also recorded, later on in the day during a sync of the two trackers, the data will be combined then sent to both trackers.

- One issue is the short time during the minute when the user has switched trackers without a sync, and both trackers have steps counted during this minute. Usually steps on one tracker gets thrown out but this is usually a very small number