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Versa and ionic

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‎04-25-2018 05:28

‎04-25-2018 05:28

I have an existing ionic. When I tried to install my new versa, Fitbit app prompted me to switch ionic with versa . This resulted in my existing ionic to be removed from the list of synced devices. Appreciate tips to resolve this issue. 

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‎04-25-2018 06:25

‎04-25-2018 06:25

Unfortunately there is not a way round this problem. Currently fitbit only allow one smartwatch to be connected to your account. This means you can't have both an ionic and a versa connected.

 

There is a feature suggestion to remove this limitation. If you'd like to vote for it you can find it here:

 

https://community.fitbit.com/t5/Feature-Suggestions/Allow-both-Ionic-and-Versa-on-the-same-account/i...

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‎04-25-2018 06:43

In response to SteveH

‎04-25-2018 06:43

Thanks for your reply. I have given my comment via the link you provided. 

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