help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa and pixel 4

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-17-2020 21:08

‎02-17-2020 21:08

My versa won't connect to my phone (pixel4). It connects and then disconnects in a few minutes. I had the same problem with my Samsung s8. No support from customer support team. I have read all the forums and Fitbit links and followed every step. Looks like a lot of people have the same issue but Fitbit has not been of any help. Will be switching to Garmin 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎02-18-2020 00:38

‎02-18-2020 00:38

Not sure what it is that your having issues with @Sruthi92 

For syncing, the tracker does not need to be connected to the phone. 

Are you have img sync, notification issues, maybe GPS issues. Or weather? 

Best Answer
0 Votes

‎02-18-2020 04:12

In response to Rich_Laue

‎02-18-2020 04:12

My Fitbit does not sync to my phone at all. 

Best Answer
0 Votes