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Versa 2 screen issue inquiry

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‎02-17-2020 11:15 - last edited on ‎02-18-2020 04:37 by Fitbit Moderator

‎02-17-2020 11:15 - last edited on ‎02-18-2020 04:37 by Fitbit Moderator

I was given a versa 2 for Christmas a month an a half later it stopped working. They are sending me a replacement one. I am wondering if any of you have had any difficulties with their touch screen once it was replace.

 

 

Moderator edit: updated subject for clarity

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‎02-18-2020 04:37

‎02-18-2020 04:37

@SunsetRunner, welcome to our Fitbit Community! I'm sorry to hear that the screen of your Versa 2 stopped working. However, I'm glad to hear that a replacement unit has been sent and you will be back on track soon.

 

Regarding your inquiry, we haven't received reports about a similar scenario with a replacement device. If you see something unusual with your new watch, don't hesitate to get back and we'll be happy to follow up.

 

See you around! 😀

JuanJo | Community Moderator

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