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Versa apps stopped working

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‎04-25-2022 13:24 - last edited on ‎04-25-2022 14:19 by Fitbit Moderator

‎04-25-2022 13:24 - last edited on ‎04-25-2022 14:19 by Fitbit Moderator

Apps stopped working including timer,deezer,Starbucks,alarms,health settings,and regular settings app; this started when I bought it new in July 2019.It started acting up on October 8 2019

 

Thanks for all of the kind help 🙂

 

Moderator Edit: Clarified subject

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‎04-25-2022 14:22 - edited ‎10-07-2024 12:30

‎04-25-2022 14:22 - edited ‎10-07-2024 12:30

Hi there, @Easton_A. Welcome to the Community Forums. 

To better assist you with this matter, can you please give me more details about your Versa's behavior? Is your Versa screen frozen? Are the apps not opening? Is your Versa crashing when you try opening any app?

In the meantime, please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-25-2022 14:22 - edited ‎10-07-2024 12:30

‎04-25-2022 14:22 - edited ‎10-07-2024 12:30

Hi there, @Easton_A. Welcome to the Community Forums. 

To better assist you with this matter, can you please give me more details about your Versa's behavior? Is your Versa screen frozen? Are the apps not opening? Is your Versa crashing when you try opening any app?

In the meantime, please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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