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Versa band incorrectly inserted

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‎12-15-2018 01:38 - last edited on ‎12-17-2018 10:09 by Moderator Alum

‎12-15-2018 01:38 - last edited on ‎12-17-2018 10:09 by Moderator Alum

Hi all, 

 

By mistake I inserted the incorrect band in the wrong slot (i.e the one with the holes got inserted in the one meant for the band with the buckle) and now I am unable to get the band with the holes out. Tried everything possible but just can't seem to get it out. What's the solution?

 

Thanks,

Saurav

 

 

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎12-15-2018 09:48

‎12-15-2018 09:48

Hi, would it be possible to post a photo of this situation?

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‎12-15-2018 11:51

‎12-15-2018 11:51

@Saurav205 The slots are the same for both bands. Perhaps this video will help.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎12-17-2018 10:23

In response to Marrrmaduke

‎12-17-2018 10:23

Hey @Saurav205, let me give you a warm welcome to the Community! Let me ask you this, was your issue resolved? Did the video that @Marrrmaduke posted, helped you out? Let me know. 😉 

 

Thanks for your participation @SunsetRunner!

 

I'll be around! 

Heydy | Community Moderator, Fitbit
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