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Versa battery draining fast

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‎04-12-2019 11:03 - last edited on ‎04-13-2019 11:30 by Fitbit Moderator

‎04-12-2019 11:03 - last edited on ‎04-13-2019 11:30 by Fitbit Moderator

After downloading this new bit emoji crap my watch dies within hours. I deleted the watch face and put on my old one. Now after resetting it several times it dies within two hours. So mad!

 

 

Moderator edit: updated subject for clarity

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‎04-12-2019 11:18

‎04-12-2019 11:18

Hi, try a Factory Reset, sync your Versa before that with Fitbit in order not to loose any data. Click the link and you will get all the needed information about the FR and also all the info of how te setup your Versa all over again with your phone, cause the Versa is actually a new watch after a FR. Good luck. 

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‎04-13-2019 11:29

In response to SunsetRunner

‎04-13-2019 11:29

@fivetunnells Welcome to our Fitbit Community! I'm sorry to hear that your Versa's battery is not lasting as long as it should, even though you've restarted it before contacting our forums.

 

I would like you to check out and follow the tips that are listed in this help article in order to improve the battery life of your Versa. If you see that the issue persists, let me know and I'll be happy to follow up.

 

Thank you for your help @SunsetRunner!

See you guys later! 😀

JuanJo | Community Moderator

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