Versa battery draining fast

[SarahC97]

My versa has been going downhill, the battery was needing to be charged every 4 days this went down to 2 and now from fully charged it is empty within two hours. I've tried factory reset a couple of times and nothing seems to be helping. I've not even had it a year. Please help!

Moderator edit: updated subject for clarity

[SaucyJack72]

I have been experiencing exactly the same issue where battery lasted 4 days and now it is down to 2. If anyone can help that would be great. 

[JuanJoFitbit]

@SarahC97 @SaucyJack72 welcome to our Fitbit Community! I'm happy to assist you with your Versa watches since the battery charge is not lasting as long as it should. By the way, thank you for troubleshooting this issue before contacting our forums.

Please follow the troubleshooting steps and tips that are listed in this help article. These steps are helpful in order to improve the battery life of your Versa watches.

Once you've tried those tips, monitor the battery behavior of your Versa watches and see if the issue gets fixed.

Keep me posted on the outcome! 

[SarahC97]

Thanks for your reply. I have already tried these troubleshooters. They haven't helped at all, I took my fitbit off charge this morning at 6.30am it was out of charge by 9.30am I had all of the features disabled and reset to a fitbit clock face. Now the issue has got worse the green light that reads bpm is not working therefore not taking my heart rate. Sent from my Samsung Galaxy smartphone.

[beautifulone_2]

I am having the same issue and have done all of the trouble shooting fixes with no fix.
This started a week ago. I've had my Versa for two years. It won't keep a charge for more that a few hours.

[SarahC97]

I haven't even had mine a year! Its ridiculous Sent from my Samsung Galaxy smartphone.