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Versa battery draining fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-16-2019 15:01 - last edited on ‎08-17-2019 07:09 by Fitbit Moderator

‎08-16-2019 15:01 - last edited on ‎08-17-2019 07:09 by Fitbit Moderator

Versa stopped working.

 

 

Moderator edit: updated subject for clarity

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5 REPLIES 5

‎08-16-2019 18:40

‎08-16-2019 18:40

Hi @Canacha  what exactly has stopped working? Has the  screen gone blank? Or hasnit stopped tracking things?

Try restarting it several times and see if that helps

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎08-16-2019 18:50

In response to NellyG

‎08-16-2019 18:50

I called customer service and they helped me restarting the Fitbit.

Sent from my iPhone
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‎08-16-2019 19:21

In response to Canacha

‎08-16-2019 19:21

That is great 👍

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎08-17-2019 07:09

In response to NellyG

‎08-17-2019 07:09

@Canacha welcome to our Fitbit Community! It's great to hear that our Support team provided assistance. Thank you for posting the update here.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Thank you so much for your help @NellyG.

 

I'll be around if more assistance is needed! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎08-17-2019 12:41

In response to JuanJoFitbit

‎08-17-2019 12:41

Thanks 🙂

Sent from my iPhone
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