Versa battery draining fast

[Dtinz18]

I've had my versa for a little while now and in the passed week its battery life has really tanked. Monday it wouldn't even turn on even after charging all night until I reset it. I've had to reset it every day just to get it to turn on and just yesterday it was at 50% and when I turned it on this morning its at 8%. I've already tried looking in the forums and have all the battery saving settings applied. Using a samsung galaxy s9+ with it. Anyone have any ideas?

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hi there @Dtinz18, welcome to the Community Forums. Thanks for the details provided about your Versa's battery behavior. 

Please restart your Versa once again by following these steps, then charge your smartwatch once again for at least 1 hour and check: Can I extend my Fitbit device's battery life? 

If the restart doesn't work and the display is still not turning on after performing the steps above, please take a look at the help article: Why isn't my Fitbit device's battery charging?

We recommend to charge your Fitbit via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. For best results, don’t leave your device plugged in on the charger longer than overnight.

Tips to better charge your Fitbit:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)

Keep the charging contacts on the back your device and the pins on the charging cable clean and free of debris. For more information, see: How do I clean my Fitbit device?

Give this a go and let me know the outcome.