help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa battery draining fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-27-2020 12:45 - last edited on ‎05-13-2020 11:32 by Fitbit Moderator

‎04-27-2020 12:45 - last edited on ‎05-13-2020 11:32 by Fitbit Moderator

Hi,

I m having a battery issue with my fitbit versa and it started after i charged it on Friday and got notified of low battery Saturday noon: i have an android phone with quick view enabled from day one and Always Connected disable from day 1 and normal brightness.

after getting notified I put it to charge since there was a software update too.

after software update, I checked some similar cases and followed the same advice of resetting, restarting then I put it to charge that night till mid next day. At this moment, I barely have 50% of battery and i guess by end of day it needs to be recharged.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-13-2020 11:31

‎05-13-2020 11:31

Hi @hekmat.dalloul, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

 

Regarding the battery draining issues that your Fitbit Versa is experiencing, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they will reply to your email soon in order to follow up and assist you accordingly. Please keep and eye on your inbox.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer