Versa's screen is not working properly

[JanVie]

Just now I noticed my versa doing strange things on the screen. I did a reset and it’s just as bad if not worse. 
it’s almost like an old tv screen where the picture moves up and leaves streaks of color on the screen (don’t know how to post a picture here).

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @JanVie, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

Regarding the screen issues that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via chat. Don't hesitate to get back if any question arises.

For future references, I'd like to share this post, which explains how to add images to your posts.

See you around.