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Versa battery draining too fast

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‎01-05-2019 14:37 - last edited on ‎10-19-2021 17:45 by Moderator Alum

‎01-05-2019 14:37 - last edited on ‎10-19-2021 17:45 by Moderator Alum

I got my Versa about 6 weeks ago on black Friday. Its been working great until recently. The battery used to last between 3-4 days on a full charge with moderate usage. Now it goes from 100% to 10% within 24 hours and barely any usage. What is causing this? What can I do to remedy this? 

 

 


Moderator edit: subject updated for clarity

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2 REPLIES 2

‎01-05-2019 15:10

‎01-05-2019 15:10

Hi, I would call Customer Support about your battery issue. This is not normal. 

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‎01-05-2019 15:16

In response to SunsetRunner

‎01-05-2019 15:16

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

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Wendy | CA | Moto G6 Android

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