04-20-2020
01:48
- last edited on
05-06-2020
07:25
by
JuanJoFitbit
04-20-2020
01:48
- last edited on
05-06-2020
07:25
by
JuanJoFitbit
Hi,
I have noticed my Versa battery draining exceptionally fast today - I charged it at 8 PM yesterday to 99% and today at 7 AM when I woke up, it was already on 10%. No settings were changed and previously battery life was anywhere between 3-5 days. I have an Android phone connected. What could be the issue?
Update - looks like the battery died completely. Versa turned off and does not charge. Thankfully it is only 1.5 years olda and I have a 2-year warranty.
Thanks in advance,
Moderator edit: merged reply
05-06-2020 07:29
05-06-2020 07:29
Hi @barbarilla, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.
Regarding the battery and notifications issues that your Versa experienced, I was able to get in touch with our Support team and was told that you got a new watch. Please don't hesitate to get back if more assistance is needed and we'll be happy to help.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often.