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Versa battery draining too fast

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‎05-07-2020 22:47 - last edited on ‎05-08-2020 14:32 by

‎05-07-2020 22:47 - last edited on ‎05-08-2020 14:32 by

Last couple days I’ve had to charge my versa everyday as it’s ran out of battery. I’ve never had this problem before. Can someone help me please? 

 

 

Moderator edit: subject for clarity

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‎05-08-2020 14:30

‎05-08-2020 14:30

Welcome to the Fitbit Community, @Chan11.

 

I appreciate your participation in the Forums and sharing that your Versa battery is draining faster than expected. I totally understand how you are feeling and I am here to help.

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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