01-14-2020 11:37
01-14-2020 11:37
I just received my second Versa Lite, which was refunded for free. The 1st one stopped getting text notifications a few weeks after I got it. I tried everything recommended to get them back, with no success. Shortly after this the watch stopped working completely. NOW I am on my second Versa Lite, and low and behold, text notifications are still not working on this one. I have tried EVERYTHING on the self help pages and talked to customer support multiple times. To say I’m frustrated with Fitbit in a large understatement!
01-14-2020 12:26
01-14-2020 12:26
My verse lite just went completely dark after days of the hr either not tracking or tracking WAY off for an extended period of time. The response from customer service is: we know but maybe won’t be able to help. We will keep monitoring.
05-08-2020 14:22
05-08-2020 14:22
I am having the exact same problem. I have uninstalled/reinstalled the app and reset my phone so many times. This is the 3rd Fitbit that has had this issue. I'm over it!