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Versa battery draining

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‎11-13-2018 19:23 - last edited on ‎11-14-2018 09:06 by Moderator Alum

‎11-13-2018 19:23 - last edited on ‎11-14-2018 09:06 by Moderator Alum

Within the past couple of weeks, my Versa went from holding a charge for about 4 days to dying within 1-2 days. I’ve read through troubleshooting things and updated the battery saving settings but nothing is helping. Anyone else having this type of problem?

 

 

Moderator edit: subject for clarity

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‎11-13-2018 19:26

‎11-13-2018 19:26

Id suggest you contact Support (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎11-14-2018 09:07

‎11-14-2018 09:07

Hey @Del13webb, welcome to the Community and @NellyG appreciate the input.

 

Thanks for troubleshooting this by yourself. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer