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Versa battery draining

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‎09-11-2018 09:04 - last edited on ‎09-12-2018 06:24 by Moderator Alum

‎09-11-2018 09:04 - last edited on ‎09-12-2018 06:24 by Moderator Alum

The past couple weeks the life on my Versa keeps draining more and more. I’ve made the changes suggested in other posts as far as the wake screen and charging more often. However this morning after, charging all night and at 100% this morning. I’m down to 26% battery life after only 4 hours. It drained yesterday as well but it keeps getting worse. Please help. Thanks

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎09-11-2018 09:47

‎09-11-2018 09:47

Sounds like it may be time to contact support.

Best Answer

‎09-12-2018 06:28

‎09-12-2018 06:28

A warm welcome to the Community @Amynic0 and @SunsetRunner thanks for stopping by.

 

I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you have already created a case. It's great to know that, since I know that they will be glad to help you out and provide you with a solution.

 

Let me know if you need anything else. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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