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Versa battery draining

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‎04-20-2020 00:37

‎04-20-2020 00:37

My versa battery is only lasting about 12-15 hours. This randomly only started happening about 5 days ago and I have not changed anything. Before that I would always get 4/5 days battery life. I have my versa since January 2019 which I bought on Curry’s I’m website. Does anybody have any advice on what I can do? I’ve already but turned off all day sync, notification etc and hasn’t made a difference. Thank you 

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‎05-07-2020 07:26

‎05-07-2020 07:26

Hi @Clo92, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the battery draining issues that your Versa has experienced, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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