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Versa battery drains quickly

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‎10-08-2020 22:42 - last edited on ‎10-09-2020 07:57 by Fitbit Moderator

‎10-08-2020 22:42 - last edited on ‎10-09-2020 07:57 by Fitbit Moderator

My versa does not stay charged or dose not ever work most of the time. 

 

Moderator Edit: Clarified subject

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‎10-09-2020 08:01 - edited ‎10-11-2023 03:49

‎10-09-2020 08:01 - edited ‎10-11-2023 03:49

Hi there @Debmaest, welcome to the Community Forums. I'm sorry to hear that your Versa's battery is draining quickly. I understand where your concern is coming from. 

Since none of the steps you tried have worked, I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you as soon as possible since our support options are limited and wait times are longer than usual. 

Maria | Community Moderator, Fitbit


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