Versa battery drains quickly

[AverageGuy]

Been using a Fitbit Versa for awhile now and normally the battery will last 3 days.   In the past week, the battery now drains from 100% to 0% in 8-9 hours.

Given how quickly this change occurred, it has me wondering if some setting has changed to cause this but I am not sure what to check.   The other thought is the battery has reached end of life although I would have expected a more gradual reduction in battery life instead of going from 3 days to 8-9 hours.

What are others experience with this?   Things I should check?

Thanks

Moderator Edit: Clarified subject

[truenatsfan70]

Mine did this yesterday after I opted for the A-fib tracking. Now it won’t Synch to my iPhone and my scoops black. I see a lot of similar issues posted in the last few days and wonder if the last update didn’t do something to our fitbits. 

[MarreFitbit · Accepted solution]

Hi there, @AverageGuy @truenatsfan70. Welcome to the Community Forums. Thanks for the details provided in your post about the issues with your Fitbit Smartwatches. I understand where your concern is coming from. 

As you may know, your Fitbit device battery should last up to 4 days (Versa and Versa Lite) and 6+ days (Versa 2 and Versa 3). However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or animated clock faces. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

@truenatsfan70 If your Fitbit device is not syncing to your iPhone, please see Why won't my Fitbit device sync? 

Hope that helps. 

[AverageGuy]

@Maria,

Thank you for your reply.   I do not have GPS enabled, animated clock faces, or any apps installed on my Versa.  Everything works as expected, just the battery life suddenly plummeted.  Is there a way to rollback the firmware to see if this is a change that got inadvertently introduced with a firmware change?

Thanks,
AverageGuy

[MarreFitbit]

@AverageGuy I appreciate you had followed the tips and recommendations provided above.

Please keep in mind that the recent version of the Fitbit app cannot be rollback. We‘re taking into consideration your comments and sentiments with regards to our products and services.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.