Versa battery dropping

[Deb4051]

I brought my Versa back in May 2018, I charged it up yesterday evening to 100% and this morning it has reduced to 64%. This was after I brought a new charger (genuine Fitbit replacement charger) as the other one was not charging at all.  The battery has only been lasting 2 days max, before it was lasting 4-5 days easy.  I use it a lot for the sleep app but obviously can’t now as I have to charge it every other night.

[Marrrmaduke]

@Deb4051 This might be a charger issue, but perhaps you could try a few restarts first to see if it resolves the issue. If restarts don't help, I would try factory reset. Quick question, have you updated either versa OS or Fitbit mobile up recently? Which versions are you on? Also, does your tracker syncs without issues, are you getting notifications, and do you use any 3rd party clock faces? 

[Deb4051]

So I tried resets and a full factory reset, thought all was going well yesterday evening battery fully charged, woke this morning at 3am and battery totally dead, put it on charge, woke this morning and no charge on it. I think the watch is blowing the chargers cause the new one I brought was charging fine last night.

the watch is only 6 months old, total nightmare 

[Marrrmaduke]

@Deb4051 Watch shouldn't die overnight. This might be versa issue that is now dead. I'm afraid you will need a replacement. Sorry about that.

[Deb4051]

Mmmm, that’s what I am thinking, I have contacted Fitbit support to see what they say.

thanks