07-21-2021
14:18
- last edited on
07-21-2021
14:29
by
MarreFitbit
07-21-2021
14:18
- last edited on
07-21-2021
14:29
by
MarreFitbit
Hi,
My Versa went a bit crazy today. Constantly vibrating like there was notifications but was none. It then displayed the fitbit logo and switched itself off. I put it up to charge (was already 60%) and after 20 mins it was extremely hot to touch. It won't switch back on, have tried holding down the buttons but nothing? Is there anything I can do???
Thanks in advance.
Moderator Edit: Clarified subject
07-21-2021 14:32 - edited 10-08-2023 08:31
07-21-2021 14:32 - edited 10-08-2023 08:31
@Lpik Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa.
Since your Versa is getting hot, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
While you reach out to our team, please do not try charging or restarting your watch anymore until you receive assistance from our Support Team.
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