08-22-2018 09:46
08-22-2018 09:46
My versa is dead by the middle of the next day. I have turned off autowake, I turned off auto sync. I'm not sure what to do. If I dont charge it at night it's dead by the time I wake up. I dont have music in it, no alarms set. Just use it to track my steps and floors as well as my heart rate. Any suggestions?
08-22-2018 15:36
08-22-2018 15:36
I am having the same issue.. i had a full charge on Friday morning.. then went to a weekend getaways. On Saturday afternoon. It died.
I contacted fitbit and they are asking me to do some test and asked me to turned off everything. What is the point to turn off everything? I am still using all the default settings minus the all day sync. If i don't walk much, I now get 2 days. Then what is the point of getting a fitbit if I don't walk.
I am still working with fitbit support and they keep asking me to try a few more things...
Good to know that I am not alone..my 3 yrs of fitbit charge still hold 5 days on a single charge..
08-22-2018 20:56
08-22-2018 20:56
@LadyJP, I would contact customer support. You should not have to turn off anything, your versa should give you 4 days with out turning anything off. Customer support may ask you to do a reset but they should not ask you turn anything off.
08-23-2018 00:36
08-23-2018 00:36
Perhaps a thirsty clockface? With the Fitbit clockfaces, and every feature enabled including quickview and all-day sync, I get more than 5 days from a single charge. If with normal use and a default clockface you get less than 2 days, something's up with the battery.
08-23-2018 04:39
08-23-2018 04:39
I thought it was that as well so I changed the clock face back. Plus it only turns in when I press the button and even though it's a clock I never use it scared it'll for on me