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Versa battery life

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Am I doing something wrong with my Versa ? The battery which is advertised as lasting 4 days only lasts 1 day and I have to charge it every day. Im not using GPS link or Blutooth music.

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Are you using lots of apps or a 3rd party watch face? If so try changing to a standard fitbit one and see if that makes a difference. I've found some of the 3rd party clocks to be quite resource hungry and battery consuming.

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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Same for me, I realised that mu fitbit is draining itself very quickly.

I was at 100% this morning and now at noon I already have lost 20%.

I've charged it yesterday to 95% and during the night it was empty.

Quick recall, mine has been changed during the summer or a non working display.

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The same was happening on my new versa.  Evidently a lot of people are having the same problem.  It seems to me that it has more to do with the most recent firmware update but I have not seen any mention of them working on a fix.  You have to contact support.  They are offering to send me a new one.  But after reading all the discussion, I am not sure if I should accept a new one or return it to the retailer for a refund.  Good luck.

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I've called the customer service yesterday and they told me that my Fitbit was sending a message stating that it wasn't getting enough power for the charging source, so they told me they were going to send me a new cable.

But today, my Fitbit is not working anymore. It's blinking on the logo screen.

Photo le 27-01-2019 à 01.09.jpgI think I'm good to ask for a new one again 😮

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