Versa battery not lasting

[Mick83]

Got a Fitbit Versa and battery doesn't last a day. Why is this so? Thought life was 4 days not one? Anyone else have a solution other than returning it for a refund?

Moderator edit: subject for clarity

[adrmcm]

Hi. My Versa battery also only lasts a day or two. I think it has to do with how often you use it. Some things that affect it include how often you use its apps; if you use certain clock faces (such as the ones from Fitbit Labs); and if you are constantly turning it on. To prevent this, just try to use another kind of clock face and also make sure that the Fitbit Versa is not set to turn on automatically. If these things do not apply to you, maybe your watch is not properly working. 

Hope this helped,

adrmcm

[SunsetRunner]

And while you're at it, try a Restart and do it several times if necessary.

[Mick83]

Thanks for the help. But seems bit odd only had it for a under a week and have had to charge it 4 times. Will try those things and see if anything changes.

[adrmcm]

Here are two other ways to lengthen it's battery life:

1. Make sure that the "sync all day" option is turned off

2. Use the Fitbit Versa's original clickable

Hope this helped,

adrmcm

Extra Note: The Fitbit Versa recently had a software update which may have created a problem with its battery life.

[SunsetRunner]

How about explaining your point #2 above "2. Use the Fitbit Versa's original clickable" ???

[adrmcm]

I am sorry. I meant to say clockface. If there is any other problem, feel free to tell me.

My bad,

adrmcm

[jlturner]

My Versa lasts 6 hours MAX. Fitbit’s solution? Test their equipment for them for a few days so they can determine what’s happening. No thanks. I went back to Fitbit after Apple because I had to charge every day. Now I have to charge TWICE a day. Absolutely unacceptable. I’ll be returning mine this weekend. Very very disappointed.

[Cake7963]

My versa died today, now I cant get a charge at all. 

[Mick83]

Yes same here very dissatisfied as was told to turn off the functions i purchased it for to extend the life. I will be returning it. 

[AlejandraFitbit]

Hello all, I hope you are doing fine.

I am sorry to hear about the battery issue you are experiencing and would like to know if you have contacted our support team, have they offer you a solution for this? If you haven't contacted them, I recommend taking a look at this post and follow the instructions provided there.

Hope to hear from you soon.