After looking online for help as to why my screen is black, I have done all of the trouble shooting I can think of and have come across. I am one more button push away from smashing it with my heaviest shoe.
About a week ago, my fitbit versa decided to give up the ghost, I didn't receive a notification to my phone or a vibration saying that the battery was low as I had charged it the night before. Once I realized that the watch was no longer lighting up or vibrating with notifications I grew concerned. This has happened before where it would just turn off by itself and I was able to reset it by holding some buttons down. But after doing that this time, I was met with the battery symbol in red. I put it on charge for a few hours and then tried to turn it back on, nothing. The fitbit was hot from being charged so I know that it was charging but the screen would not come on. I then took it off charge to let it cool down before trying to reset it again. I decided I would try and plug it into my laptop to see if it was still alive and kicking. To my joy the backlight came on and the laptop made the connection noise! Huzah! have I managed to fix this heinous machine? NO I had not. The screen is still black but the backlight is on and none of the light on the back are working either. I have tried holding all 3 buttons for 12 seconds and then releasing one for a factory reset- nothing I've tried holding down 2 buttons and only 1 button. But the screen is still black and backlit with no lights. I'm starting to think there's no hope for this fitbit as it seems to have kicked the proverbial bucket. I am a bit miffed as I have only had this for 7 months.
I hope someone here can help-
TLDR- Backlight works screen is black and the lights on the back no longer flash. Does not vibrate or sync anymore either.
