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Versa blank screen

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‎04-17-2019 21:21 - last edited on ‎04-23-2019 09:42 by Fitbit Moderator

‎04-17-2019 21:21 - last edited on ‎04-23-2019 09:42 by Fitbit Moderator

Got this yesterday and it stop showing time when I turn my wrist. Now stay black but vibrate. Worse watch to buy. $30 eBay watch work better than this. Google the issue and  Guess I'm not the only one with sane issue. I follow all solutions but nothing work.

 

 

Moderator edit: updated subject for clarity

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‎04-17-2019 22:54

‎04-17-2019 22:54

Hi @H2da Try restarting your Versa several times. If that doesnt fix it, it sounds faulty, so let us know if it doesnt help.

Restart your tracker

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-23-2019 09:41

In response to NellyG

‎04-23-2019 09:41

@H2da Welcome to our Fitbit Community! I'm sorry for the late response. However, I would like to follow up on the unresponsive screen of your Versa.

 

I'd like to know if the issue persists or if your Versa got back to life after following the restart process that shared my friend @NellyG.

 

If you found her post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Looking forward to your response! 😀

JuanJo | Community Moderator

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