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Fitbit Versa setup difficulties

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‎04-18-2019 05:50 - last edited on ‎04-23-2019 09:23 by Fitbit Moderator

‎04-18-2019 05:50 - last edited on ‎04-23-2019 09:23 by Fitbit Moderator

Cannot setup Fitbit Versa, the app shows the device has been synced but Still has the setup screen on the Fitbit device.

Wont connect to Bluetooth and won’t detect Wifi also. I have also tried using 2 separate phones both android but no success.

 

 

Moderator edit: update subject for clarity

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2 REPLIES 2

‎04-18-2019 06:37

‎04-18-2019 06:37

Hi, maybe this workaround might be helpful for you: https://community.fitbit.com/t5/Versa-Versa-Lite/Hassle-free-guide-to-update-your-Versa-s-firmware/t.... Good luck!!

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‎04-23-2019 09:23

In response to SunsetRunner

‎04-23-2019 09:23

@akapoor Welcome to our Fitbit Community! I'm sorry for the late response. However, I want to follow up on the setup issues that your Versa is experiencing.

 

I'd like to know if the issue persists or if you could set up your Versa after following the troubleshooting steps that shared @SunsetRunner.

 

If you found his post helpful, please accept it as a solution so other users that experience the same issue, can find it easier.

 

Looking forward to your response! 😀

JuanJo | Community Moderator

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