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Versa blank screen

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‎12-08-2021 05:57 - last edited on ‎12-08-2021 07:51 by Fitbit Moderator

‎12-08-2021 05:57 - last edited on ‎12-08-2021 07:51 by Fitbit Moderator

Hi, my versa was working as usual yesterday, and then suddenly half the screen went black. It's still responsive but I can't see anything. I have tried a few things already that I saw in other posts, but nothing has worked so far. 

 

 

Moderator Edit: Clarified subject

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‎12-08-2021 08:02 - edited ‎03-05-2024 06:38

‎12-08-2021 08:02 - edited ‎03-05-2024 06:38

Hi there, @veronicaOS. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

I've seen that you contacted our Support Team after posting here and they've already assisted you with this matter. Please stay tuned to your inbox, someone will reach out to you soon. 

Have a good day.  

Maria | Community Moderator, Fitbit


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