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Versa broken straps

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‎07-23-2023 03:06 - last edited on ‎07-23-2023 05:46 by Fitbit Moderator

‎07-23-2023 03:06 - last edited on ‎07-23-2023 05:46 by Fitbit Moderator

I have a versa oldish model with strap held by pins having trouble sourcing new strap

Moderator Edit: Clarified subject

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‎07-23-2023 05:56

In response to Usband

‎07-23-2023 05:56

Hi there, @Usband. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

@LZeeW Thanks for your help and advice!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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3 REPLIES 3

‎07-23-2023 03:54

‎07-23-2023 03:54

Hello @Usband and welcome to the Community.  Your only options are third party bands that are sold on sites like Amazon and eBay.  The Fitbit store doesn't restock bands for older, discontinued models.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎07-23-2023 03:58

In response to LZeeW

‎07-23-2023 03:58

Thought as much, thanks
Best Answer

‎07-23-2023 05:56

In response to Usband

‎07-23-2023 05:56

Hi there, @Usband. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

@LZeeW Thanks for your help and advice!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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