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Versa button is stuck

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‎06-17-2022 05:56 - last edited on ‎06-17-2022 09:32 by Fitbit Moderator

‎06-17-2022 05:56 - last edited on ‎06-17-2022 09:32 by Fitbit Moderator

I am looking for any other tips to getting a button unstuck. It is the bottom right side. I have worn it almost everyday for the last 3 years. Now I just feel odd.

I have restarted it and cleaned around the button and used compressed air.

TIA

 

Moderator Edit: Clarified subject

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‎06-17-2022 09:34 - edited ‎11-16-2023 02:47

‎06-17-2022 09:34 - edited ‎11-16-2023 02:47

Hi there, @AAndersen510. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back. 

Have a nice day! 

Maria | Community Moderator, Fitbit


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