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Versa button isn't working

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‎10-19-2018 20:00 - last edited on ‎10-21-2018 06:51 by Moderator Alum

‎10-19-2018 20:00 - last edited on ‎10-21-2018 06:51 by Moderator Alum

Hi, my Fitbit Versa notification button is damaged and not work, please help!

 

 

Moderator edit: subject for clarity

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‎10-19-2018 23:30

‎10-19-2018 23:30

@Suran4  Im sorry, but I dont understand what you mean. I'm not sure which button you are referring to as there isnt a Notification button - just a left button and a top and a bottom right buttons. And I am not sure what you mean by the button is James? Jammed? Please come back with some more information to clarify your question

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-21-2018 06:52 - last edited on ‎07-01-2025 06:37 by Fitbit Moderator

‎10-21-2018 06:52 - last edited on ‎07-01-2025 06:37 by Fitbit Moderator

A warm welcome to the Community @Suran4 and @NellyG thanks for stopping by.

If your Versa button isn't working, you may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.

Let me know how it goes. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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