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Versa charger malfunction

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‎04-05-2020 05:46 - last edited on ‎05-01-2020 19:06 by

‎04-05-2020 05:46 - last edited on ‎05-01-2020 19:06 by

hello, 

Is there any possible way I can get a new Fitbit charger? I have checked my warranty plan and it is still active.

 

 

Moderator edit: subject for clarity and format

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‎05-01-2020 19:13

‎05-01-2020 19:13

Hi @Prachet_M, it's nice to see you again in our Community Forums. I am sorry for the delayed response.

 

I am sorry to hear your Versa charging cable is not working properly. Thanks for trying to resolve this and I am here to help. I appreciate the information that your warranty plan is still active. I understand your concern, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

I'll be around if you have any additional questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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