Versa clock time wrong

[CarmenyEmilio]

My versa slows between 8 and 12 minutes once or two times a day. Sometimes the time is not correct for only 3 or 4 minutes. I have checked a lot of things, following the fitbit support team and other internet advices for similar issues:

device factory reset

reinstall app, uninstall device and install it again in app

change time zone to another one completely different and later back to my own time zone

The problem continues, from time to time my fitbit versa shows the wrong time (when i sync again the time is ok, but i have lost confidence in when it is correct and when is not. I need to double check with another clock o with my mobile: frustrating and useless clock function)

Some new ideas?

[Rich_Laue]

@CarmenyEmilio I would get back to support and ask that the issue gets escalated, that is if you are not having sync issues. 

The watch should not lose this much time in such a short period.