09-26-2019 18:37
09-26-2019 18:37
I bought a fitbit versa maybe one month ago. I use it as a watch. Now the color is starting to getting off.. I don’t know if I can ask for an exchange. I thought it will be more ressistant for a sport watch..
09-27-2019 12:59
09-27-2019 12:59
Welcome to the Fitbit Community, @Justine.Cay.
I appreciate your participation in the Forums and sharing the issue you're having with the color of your one-month-old Fitbit Versa starting to get off. I understand your concern and appreciate your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them.
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.