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Fitbit Versa keep showing Fitbit logo

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‎09-26-2019 21:20 - last edited on ‎09-27-2019 12:52 by

‎09-26-2019 21:20 - last edited on ‎09-27-2019 12:52 by

My Versa suddenly blank and not responding at all. After a few days it’s just keep showing Fitbit logo on it every 15 seconds. I’ve contacted Ingram Malaysia but since I purchase it on 3rd September 2018 they do not want to help as the warranty for the device already passed it maturity. 

 

 

Moderator edit: subject for clarity

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‎09-27-2019 12:51

‎09-27-2019 12:51

Welcome to the Fitbit Community, @Adlila.  

 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa has stopped working and keeps showing a Fitbit logo. Thank you for your efforts to resolve this. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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