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Versa connection issues

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‎08-31-2019 05:10 - last edited on ‎09-02-2019 07:07 by Fitbit Moderator

‎08-31-2019 05:10 - last edited on ‎09-02-2019 07:07 by Fitbit Moderator

My watch is not connecting via Bluetooth to smartphone and it is running slow than the usual time.

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎09-02-2019 07:06

‎09-02-2019 07:06

@ravinder527 welcome to our Fitbit Community! I'm sorry for the late response. However, regarding the connection issue that your Versa was experiencing, I was able to get in touch with our Support team and was told that they will get back to you via email soon in order to follow up and assist you accordingly.

 

Please keep an eye on your email account.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎09-02-2019 09:35

In response to JuanJoFitbit

‎09-02-2019 09:35

Till now my fitbit is not connecting
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‎09-03-2019 06:00

In response to ravinder527

‎09-03-2019 06:00

@ravinder527 thank you for getting back! Since your Versa is still unable to sync your data, please reply to the last email that our Support team sent you and they will be happy to follow up and provide a solution.

 

Don't hesitate to get back if you have more questions.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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